Marketers have a new audience to worry about — large language models

Modern marketers know that any new work they put out into the world in service of their brand might be encountered by many different audiences.

There’s the target consumer audience, with whom marketers hope their latest campaign or activation will land. There’s competitors, keeping an eye on their rival brands’ every move. There’s online culture warriors waiting to turn an advertiser’s misstep into a cause célèbre. And now there’s another constituency marketers must keep in mind — large language models, the foundational tech upon which generative AI chatbots and applications are based.

With AI platforms like ChatGPT and Perplexity gaining traction, tech firms are creating new ways to understand how large language models perceive their brands — and what AI answers say about them. One of the newest developments comes from Profound, an SEO startup focused on AI search platforms, which today is debuting a way to estimate conversation volume rather than just analyzing AI outputs.

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